About Us

View Our Work
— Our Story.

Together We Build Success

Office
1980
1990
2000
2010
2020
From Humble Beginnings, A Proud Story Of Growth, Vision, Commitment, Inspiration And Innovation. Our Roots Are Deep, Our Standards Are Unmatched, Our Dedication Is Timeless.

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— Our Impact

By The Numbers

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Projects Done
12+
Clock and Desk
Meeting Room
Tours Organised
2000+
Successful Clients
10000+
— How We Work

We Get It Right The First Time

We are here to help you grow

Meet our team
ceo - founder

Mr.Palash Kumar Chanda

Mr. Palash Kumar Chanda, an innovative travel-tech visionary, founded Need82.com 15 years ago and has since expanded it successfully across India with a strong focus on customer success. A seasoned serial entrepreneur, he continues to pioneer impactful ventures in the tech space.

Ops Head - Air

Ms.Suparna

Our Ops-Head (Air), with 15 years of dedicated experience, leads the air ticketing operations and has been a reliable support for our partners, ensuring smooth and efficient travel solutions across the board.

Ops Head-Visa

Mr.Nayan

Our Ops-Head (Visa) brings 15 years of expertise in visa processing, providing seamless support to our partners and ensuring hassle-free travel documentation with precision and reliability.

Ops Head-MyPackage-Tours & Travels

Mr.Souvik

Serves curated domestic and international tour packages with detailed itineraries, personalized experiences, and end-to-end support — ensuring a hassle-free and memorable journey from start to finish.

Ops Head-Train/Bus

Ms.Suparna

Our Train Head oversees all rail travel operations, ensuring efficient ticketing, smooth coordination, and dedicated support for our partners and customers across India’s extensive railway network.

Product Group Head-Ticket Booking

Mr.Bappa

PGH-is responsible for overseeing all aspects of rail travel operations—ensuring seamless ticketing experiences, efficient coordination with rail partners, and dedicated support for customers across India’s vast railway network. Their leadership ensures reliable service delivery and continuous improvement in our rail travel solutions.

— Why Choose Us

Core Values

01
Safety

By consistently delivering on your promises of tour safety and data security and effectively communicating these strengths, you can build trust, attract more clients and agents, and differentiate yourself in the competitive travel market.

02
Quality

By focusing on these elements and consistently striving for excellence, your tour and travel company can build a strong reputation for quality service, leading to increased customer satisfaction, loyalty, and business growth in the competitive travel industry.

03
Sustainability

By integrating sustainability into the core of our operations, your travel company can contribute to a more responsible and resilient tourism industry, benefiting both the planet and your business in the long run.

04
Stewardship

Stewardship for a travel agency means acting as a responsible custodian of the travel experience, ensuring that it benefits all stakeholders in a fair, ethical, and sustainable manner. It's about looking beyond immediate profits and focusing on creating long-term value and positive impact.