Important Notice

Our history begins in 2012 with the foundation of the Forex and Travel arrangement Company. And in 2016 the company forms the business widely at 2E, Marquis Street, Kolkata that is now known also as the “Need 82”. Our business strategy in which growth is obtained by increasing the number of Distributors and Agency in which customers can buy a company's products and services. Unlike relocation, business expansion entails opening up new Distributors and Agents in different physical locations while still maintaining the current business locations. The growth of our business generates significant positive cash flows, which increase at significantly faster rates. The Services of our business is all types of Inbound and Outbound Tourism, Travels, Forex, Passport & Visa support etc. Our mission is to provide the best services and creative solutions to our clients and help them grow together in this fast paced global financial market and high quality Travel Services to our clients through our experience, efficiency, and values drawn from our tradition. We want to be trustworthy global partner in the Travel and Forex market. Through creativity, efficiency, and values we will enable our clients to travel with confidence. We promise to provide an optimal trading environment with a stable system for every trade and to provide our clients with the best possible assistance. To serve our clients with enhanced travel experience by providing quality Services that address their Travel needs, through the most efficient arrangements so that, superior financial results and excellent customer satisfaction can be achieved. Our relation with the Publics is a strategic communication process that builds mutually beneficial relationships with the publics. We are practicing the managing communication with the publics. We use advertisements as part of a marketing program to increase sales of our products and Services. We use the advertisement for marketing process – which helps us to raise awareness of a product or service, generating leads for a sales force or selling directly and indirectly. Our employees are properly trained and provided with appropriate safety and emergency Equipment. Taking appropriate action to minimize hazards or change conditions that endanger for health, safety, or the environment. Our Core Team members lead in two directions. They lead in function or organization to manage the project tasks conducted by individuals in their function. They ensure that all project work is done in a manner consistent with their functional standards. Our Core Team Members are recognizing by numerical digits, such as 3, 98 etc. If we talk about our core team, then the shortest possible summary will be, their attitude is par and per excellence. Our client portfolio is a tool for B2B and B2C, companies and customers to develop client relationships that are profitable and sustainable. The process starts by identifying all your company’s clients and evaluating those using meaningful criteria. Notable achievements and Accomplishments: Awards - In Airlines, Certifications – IATA, IATO, OTOAI, TAFI, TAAI, FHRAI, STBI, WBT and RBI, Affiliations – UNWTO (applied for), Participation: TTF, Special Programs and Projects – Corporate Travel, Medical Tourism, Home Stay, Religious Tours, Romantic Destination etc. We have 27 numbers of employees; academically most of them are Graduate and Masters in Science & Technology and Commerce & Management from esteemed Institutes. They are Professional Engineer, IT strategist, Project Manager, Network Specialist, Information Security Specialist, Information Technology Engineer, Microsoft Certified Professional, Oracle Java certified Professional, IT Coordinator etc. Customers: Air Arbia, Air Asia Berhad, Air India, Biman Bangladesh Airlines, Flydubai, GoAir, IndiGo, Jet Airways, SpiceJet, Vistara, Regent Airways, Novoair, Yatra, Via, IRCTC, RedBus, OYO Rooms, Cleartrip, Travelboutique. We have more than 3600 Distributors and Agents under our Portal NEED 82 We have business proposal in Technical and Commercial Assistance in Travel & Tourism Arrangements and related Activities We are within Top 10 Companies, we have been at the forefront using our rich experience to provide end-to-end services ranging from customers on their needs to designing, implementing, operating and maintaining systems to operating a help desk, all with the goal of supporting customers’ business management and day-to-day operations. We are using a Multi-tiered Service Infrastructure comprising Core Centers, Network and Security Operations Centers, Contact Centers, and a SAARC wide network of around 1600 service sites.

We are providing this Online Payment System may be through our Website, Travel Portal www.need82.com and our Payment Gateway Service Provider’s webpage. We may update these terms from time to time and any changes will be effective immediately on being set out here. We will not be liable for any failure by the Customer or third party making payment of amount to properly protect data from being seen on their screen by other persons or otherwise obtained by such persons, during the online payment process or in respect of any omission to provide accurate information in the course of the online payment process. All payment details which will be entered through this payment gateway are encrypted when the Customer, or third party making payment, enters them. Communications to the site will be encrypted. All payments are subject to the following conditions:- The description of courses are specific to us (i.e. Programme Name, start and end date etc.) when we log in with our unique password. All amounts quoted are in Indian Rupees. All payment will reach our account to which our Debtors are making a payment within 24 hours. Payment Gateway Service Providers will be liable for a payment not reaching our account. Neither can we accept liability if payment is refused or declined by the credit/debit card supplier for any reason. If the card supplier declines payment, we will under no obligation to bring this fact to the P. G. Service Provider’s attention. PG Service Provider should check with our bank/credit/debit card supplier that payment has been deducted from their account. In no event we will be liable for any damages whatsoever arising out of the use, inability to use, or the results of use of this site, any websites linked to this site, or the materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. In case the Website or PG Service Provider’s webpage, that is linked to the Website, is experiencing any server related issues like ‘slow down’ or ‘failure’ or ‘session timeout’, then under this circumstances PG Service Provider shall be held responsible for the fraudulent/duplicate transactions and hence claims should be raised to the PG Service Provider. No communication received by the PG Service Provider in this regards shall not be entertained. PG Service Provider assumes liable whatsoever for any monetary or other damage suffered by us on account of: The delay, failure, interruption, error, corruption of any data or other information transmitted in connection with use of the Payment Gateway or Services in connection thereto; and/ or any operation of the Payment Gateway. We agree, understand and confirm that the personal data including without limitation details relating to debit card/ credit card transmitted over the Internet may be susceptible to misuse, hacking, theft and/ or fraud and that the PG Service Provider will be liable to control over such matters. Although some reasonable care has been taken towards guarding against unauthorized use of any information transmitted to our end, the PG Service Provider will represent or guarantee that the use of the Services provided by/ through it will result in theft and/or unauthorized use of data over the Internet. The PG Service Provider shall be liable for any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communications line failure, theft or destruction or unauthorized access to, alteration of, or use of information contained on the Website. We will be required to login own User ID and Password, given by the PG Service Provider in order to register and/ or use the Services provided by the PG Service Provider on the Website. We agree that User ID and Password are very important pieces of information and it shall be our own responsibility to keep them secure and confidential. In furtherance hereof, we agree to choose a new password, whenever required for security reasons. Keeping the User ID & Password strictly confidential. We are responsible for any transactions made by us under such User ID and Password. PG Service Provider is providing the online payment facility is requested to please read them carefully before providing an online payment procedure. By using the online payments facility on the portal please also accept these terms and conditions. This Site is only for our personal use. PG Service Provider will not distribute exchange, modify, sell or transmit anything copy from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose. As long as PG Service Provider comply with the terms of these Terms and Conditions of Use, we grant the PG Service Provider a non–exclusive, non–transferable, limited right to enter, view and use this Site. PG Service Provider is agreeing not to interrupt or attempt to interrupt the operation of this Site in any way. The PG Service Provider shall not do any of the following: 1. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; 2. Publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent or unlawful material or information; 3. Upload or attach files that contain software or other material protected by intellectual property laws (or by rights of privacy and publicity) unless the User owns or controls the rights thereto or has received all consents therefore as may be required by law; 4. Upload or attach files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of another’s computer; 5. Delete any author attributions, legal notices or labels in any file that is uploaded; 6. Falsify the origin or source of software or other material contained in a file that is uploaded. Total Internet transmissions are to be made by PG Service Provider completely private and secure. We may add to, change, discontinue or remove or suspend any part of these Terms and Conditions at any time, giving a notice to the PG Service Provider. The amounts of Online Payments can be made by Credit / Debit card or Net banking. These payments are collected by the PG Service Provider directly. Once payment is received by us in cleared funds, then we will contact the PG Service Provider to confirm the details of the successful payment made by the Customer, or third party making payment. On receipt of this confirmation PG Service Provider will confirm to the Customer that the payment has been received and accepted by PCBC Forex & Travels Pvt. Limited. In the event that the Customer does not receive confirmation within 24 hours of making the payment it is the responsibility of PG Service Provider to check with us and the Customer that the payment has been accepted. The Customer shall remain responsible for the amount until such time as the confirmation as referred to above is received from PG Service Provider in relation to each of these and any outstanding amounts owed. Entire content of the website must be gathered to the best of our knowledge and belief, and we will endeavor to keep it up to date to be made by the PG Service Provider. Please note that the PG Service Provider holds responsible for incorrect or no longer correct statements, quotes or descriptions and thereby excludes liability for any losses resulting from such wrong information. Further, PG Service Provider has every right to bring about legal action on customers who misuse/alter/reproduce the content/ information available on the website. Our PG Service will be provided by, an e-commerce application service provider that authorizes credit card or direct payments processing for e-businesses. The PG Service Provider subsequently will deposit the total of the approved funds into our nominated account. The entire process from authorization to settlement to funding typically will not take more than 24 hours. The PG Service Provider will provide tools to automatically screen orders for fraud and calculate tax in real time prior to the authorization request being sent to the processor. Tools to detect fraud include geo-location, velocity pattern analysis, delivery address verification, computer finger printing technology and identity morphing detection. The PG Service Provider will do in-house for other third parties end-to-end user experience with bringing payments operations—and additional risk management and compliance responsibility.